FAQ

Where is this store based?

Chicago, Illinois, USA

Do you accept orders placed outside the USA?

Orders are accepted in these countries:

  1. Canada, Mexico, United States, US territories and APO
  2. Cambodia, Hong Kong, India, Indonesia, Japan, Lebanon, Macao, Malaysia, Mongolia,
    Nepal, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand,
    Vietnam,
  3. Armenia, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Georgia,
    Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Monaco,
    Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden,
    Switzerland, Turkey, United Kingdom
  4. Algeria, Angola, Botswana, Cameroon, Chad, Egypt, Eritrea, Ethiopia, Ghana,
    Kenya, Liberia, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda,
    Sierra Leone, South Africa, South Sudan, Sudan, Tanzania, Tunisia,
    Uganda, Zambia, Zimbabwe,
  5. Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman
    Islands, Costa Rica, Dominican Republic, El Salvador, Guatemala, Haiti,
    Honduras, Jamaica, Panama, St. Vincent & Grenadines, Trinidad &
    Tobago,
  6. Argentina, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay,
  7. Australia, New Zealand


Please be advised that VAT is NOT collected on checkout and will have to be paid upon receipt of the item in your country.

Once the item leaves the United States I will not have any ability to see where
it is or track it. Please consult your local postal office if it arrives in your country but is not updated or delivered to your address.

How do I contact you for questions?

You can email me by clicking here! Or, if you placed an order, you can reply directly to an "Order Placed" email. I try to respond within 36 hours or less

When do you ship?

* Shipping typically occurs on Mondays, Wednesdays and Fridays, excluding holidays.


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 I tend to ship orders early morning, before 11AM. If there will be a delay in shipping I will notify via email!

What are the shipping rates?

* Orders under $10USD - $3.75
* Orders over $10USD - $4.75 to $5.5
* Orders over $45 ship free

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International:

* Orders under $14USD - $12
* Orders over $14USD - $15 - $21

Yes, international really does cost that much :(

My order says delivered but it hasn't arrived?

Sometimes USPS makes an oops! Usually when this happens, the order tend
to show up the next business day; the post office might have mistakenly marked it as delivered. If not, please check with any neighbors or mail holding areas if you live in a complex. USPS can also locate the
coordinates of the package if it happens to be mis-delivered.

I made a mistake in my mailing or email address. How do I fix it?

Please email me as soon as the mistake is noticed. If it is within 24 hours, there is a good chance your order has not been mailed yet. Often times, if I notice something strange or a typo in an address I will email to confirm if it is correct before sending an order.

Return & Exchange policy

I do not offer returns or exchanges from customer mistakes but I can provide replacements from postal mistakes. <p><p>I do offer refunds/exchanges if I'm the cause of the mistake! If there is an issue with your order feel free to contact/email me.

Do you take custom artwork commissions?

At this time I currently do not accept commissions for custom artwork. Sorry sorry!