FAQ

Frequently Asked Questions

    • WHERE IS THE STORE BASED?

      Whittier, NC USA :)

    • DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

       Yes, I do accept international orders

    • HOW DO I CONTACT YOU FOR QUESTIONS, ETC?

      You can email me here! Or, if you placed an order, you can reply directly to that "Order Placed" email. I try to respond within 36 hours or less

    • WHEN DO YOU SHIP?

      I ship orders on Mondays and Wednesdays, and Saturdays, excluding US holidays. I tend to ship orders early morning, before 9AM. Orders received after 9AM will be sent out the next ship day. If there will be a delay in shipping I will notify via email!

    • HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

      Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
      Most items are sent via USPS First Class Mail unless noted otherwise

    • WHAT IS THIS STORE'S RETURN AND EXCHANGE POLICY?

      I currently do not offer returns or exchanges from customer mistakes but I can provide replacements from postal mistakes. I do offer refunds/exchanges if I'm the cause of the mistake. If there is an issue with your order feel free to contact/email me!

    • DO YOU CHARGE SALES TAX?

       Sales tax will only be taken if you live in the state of North Carolina

    • I ORDERED APPAREL AND IT DOESN'T FIT LIKE I WANTED. WHAT ARE MY OPTIONS?

      Before ordering apparel, please take a look at the size chart on each apparel page and make sure it is the size you are looking for. Because they are made to order, I cannot offer refunds on incorrect sizes made by the customer. However, if you were sent the wrong size (ie: you ordered L but was sent an XL) or there is a quality problem with your order (ie: misaligned printing), please take a quick photo of it and contact me for a refund or replacement c: