Frequently Asked Questions

• WHERE IS THE STORE BASED?

  Whittier, NC USA :)

• DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

   Yes, I do accept international orders. If your country is not listed as an option feel free to email me!

• WHEN DO YOU SHIP?

  I ship orders on Mondays and Thursdays, and excluding US holidays. If there will be a delay in shipping I will notify via email!

• HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.
  Most items are sent via USPS First Class Mail. Tiny items like single stickers are mailed with a stamp.

• WHAT IS THIS STORE'S RETURN AND EXCHANGE POLICY?

  I currently do not offer returns or exchanges from customer errors but I can provide replacements from postal error. I do offer refunds/exchanges if I'm the cause of the mistake. If there is an issue with your order feel free to contact/email me!

   

• DO YOU CHARGE SALES TAX?

   Sales tax will only be taken if you live in the state of North Carolina

• WHERE CAN I FIND APPAREL, PHONE ACCESSORIES, GIANT POSTERS, ETC?

   Please have a look at my Teepublic or Redbubble stores! They are regularly updated with art on tees, bags, phone cases, etc. If there is a specific artwork you're looking for, email me and I'll see if it can be posted up.

  
  

   

Shipping rates are based off estimated weight and factoring in shipping supplies (USPS First Class). Orders are shipped every Monday and Thursday.

Rates as of December 2018 (DOMESTIC):

Rates as of December 2018 (INTERNATIONAL):

Why are International rates so expensive?

• Have a look at US Postal Service's official base rates here. They're quite pricey.

I made a mistake in my address.

• Please notify me immediately so I can try to have it rerouted to the correct address.